Refund & Service Policy

At UPIClick (Crypex IT Ltd.), we provide intangible, digital, and irrevocable services. By making a payment or using our platform, you agree to this Refund & Service Policy along with our Terms of Service and Account Access Policy.

1. Scope of this Policy

This Policy applies to all payments, subscriptions, deposits, and service usage on www.upiclick.com (the “Site”). It governs refunds, cancellations, chargebacks, and service delivery.

2. Payments

1. All payments are final and non-refundable.
2. UPIClick does not issue refunds to external payment gateways (e.g., PayPal, Credit/Debit Cards, etc.).
3. Refunds, where applicable, are credited only to your UPIClick account balance for future use.
4. Once a deposit or subscription payment is completed, it cannot be reversed.

3. Refund Conditions

Non-Refundable Cases

1. Successfully delivered digital services.
2. Incorrect or misplaced order details submitted by the customer.
3. Orders linked to private or restricted accounts.
4. Cases where multiple servers or systems are used simultaneously for the same request.

Refundable Cases

1. Orders or services deemed non-deliverable due to a system issue.
2. Subscriptions or services canceled by UPIClick prior to delivery.
3. Refunds in eligible cases will only be issued as balance credit to the customer’s UPIClick account.

4. Disputes & Chargebacks

1. By completing a payment, you agree not to file disputes or chargebacks with your payment provider.

2. Filing a dispute or chargeback will result in:

   1. Immediate termination of your UPIClick account.
   2. Cancellation of all pending and future services.
   3. Possible reversal of delivered services.

5. Service Delivery

1. Most services are activated instantly after purchase. Some services may require 24–48 hours to be fully delivered.
2. If you do not receive your service within the expected timeframe, you must contact support for resolution.
3. Our support team is available to assist during standard operating hours.

6. Account Termination

1. UPIClick reserves the right to suspend or terminate accounts without notice in the event of:

   1. Fraudulent activity, such as the use of stolen or unauthorized payment methods.
   2. Abuse of the system, including manipulation or unauthorized use of services.
   3. Violation of our Terms of Service or other policies.

7. No Exceptions

There are no exceptions to this policy. Customers are responsible for reviewing and confirming their orders before submitting payment.

8. Changes to this Policy

We may update this Refund & Service Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of UPIClick services after updates constitutes acceptance of the revised terms.

9. Contact Us

For refund or service-related questions, contact: